Ray Rhodes, the head of Inclusion and Diversity (I&D) at RX, shares his journey from personal struggles as part of the LGBTQI+ community in a conservative setting to spearheading global I&D initiatives.

Through the establishment of employee resource groups and a focus on psychological safety, Ray illustrates the significant cultural transformation within RX, emphasizing inclusive practices that have integrated into the organization's operational ethos. He discusses strategies for fostering inclusive environments at events and the broader implications for employee and customer experiences.

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